Important: This document is a business-use draft and is not a substitute for advice from a licensed attorney. Consider having Texas counsel review the final version, particularly the arbitration, class-action waiver, limitation-of-liability, and privacy-compliance provisions.
1. Information We Collect
A. Information You Provide Directly
This may include name; email address; billing information; billing address; purchase information; communications with customer support; refund requests; and marketing preferences.
We do not intentionally ask customers to submit detailed information about their children, spouse, custody matters, medical history, mental health, family conflicts, or similar sensitive family information.
B. Payment Information
Payments are processed through Stripe. Stripe may collect information necessary to process your transaction, including payment-card information, billing information, transaction information, fraud-prevention information, and device information. StepDad Nation does not directly store your complete payment-card number.
C. Information Collected Automatically
When you visit the website, we and our service providers may automatically collect information such as IP address; browser type; device type; operating system; referring website or source; pages viewed; links clicked; session information; approximate geographic location; timestamps; advertising or analytics identifiers; cookie identifiers; and information about how you interact with the website.
2. How We Use Information
We may use personal information to process purchases; deliver digital products; send receipts and purchase confirmations; provide download links; process refunds; respond to customer-support requests; detect and prevent fraud or unauthorized transactions; operate, maintain, secure, and improve the website; understand website traffic and customer interactions; measure advertising and marketing performance; troubleshoot technical issues; maintain accounting, tax, and transaction records; comply with legal obligations; enforce our Terms; protect StepDad Nation, customers, and others from misuse; send marketing communications where permitted; and otherwise carry out purposes disclosed when information is collected.
3. Transactional and Marketing Emails
We may send transactional emails relating to a purchase, including receipts; download links; product-access information; refund information; customer-support communications; and important administrative or legal notices.
Transactional communications are separate from marketing subscriptions.
Where we offer marketing emails, we may use Kit as our email marketing provider. You may be offered a separate opt-in opportunity during checkout or elsewhere on the website.
You may unsubscribe from marketing messages at any time using the unsubscribe mechanism contained in the email. Unsubscribing from marketing communications does not necessarily prevent us from sending transactional communications concerning an existing purchase.
4. Cookies and Similar Technologies
StepDad Nation and its service providers may use cookies, pixels, tags, local storage, and similar technologies.
Essential Functions
These technologies may be used to operate the site, maintain security, prevent fraud, and provide necessary functionality.
Analytics
We may use services including Google Analytics and Lovable analytics to understand how visitors use the website, measure traffic, identify popular pages, and improve performance.
Advertising and Measurement
We may use advertising technologies such as the Meta Pixel to understand whether advertisements lead to website visits or purchases; measure advertising effectiveness; build or measure advertising audiences; and improve marketing campaigns.
Depending on how applicable privacy laws define these activities, disclosure of online identifiers or activity information to advertising partners may be considered a 'sale,' 'sharing,' or processing for 'targeted advertising,' even when we do not receive money in exchange for the information.
5. How We Disclose Information
We may disclose personal information to service providers that perform services on our behalf, including providers of payment processing; website hosting and infrastructure; email delivery; analytics; advertising measurement; fraud detection; technical services; and other business operations.
Current providers may include Stripe, Kit, Google, Meta, and Lovable.
We may also disclose limited device, cookie, usage, advertising, and online-activity information to analytics and advertising partners for measurement, attribution, advertising, and related purposes.
We may disclose information where reasonably necessary to comply with applicable law; respond to valid legal process; enforce our agreements; detect or prevent fraud; investigate security incidents; protect rights or safety; or cooperate with government or law-enforcement authorities where legally required.
Information may be transferred as part of a merger, acquisition, sale of assets, financing, restructuring, bankruptcy, or other corporate transaction involving MEMBER ACE LLC.
6. Sale, Sharing, and Targeted Advertising
StepDad Nation does not sell personal information for money.
However, our use of analytics and advertising technologies may involve disclosures of identifiers or online activity to companies such as Meta or Google.
Depending on applicable state privacy law, certain advertising disclosures may legally constitute 'sharing,' a 'sale,' or processing for targeted advertising.
Where applicable law provides a right to opt out of these activities, eligible consumers may exercise that right as described below.
7. Your Privacy Choices and Rights
Depending on your state of residence and whether a particular privacy law applies to StepDad Nation, you may have rights concerning your personal information.
These may include rights to confirm whether we process your personal information; access certain personal information; correct inaccurate information; request deletion; obtain a portable copy of certain information; opt out of certain targeted advertising; opt out of certain sales or sharing of personal information; withdraw marketing consent; appeal certain privacy-request decisions where applicable; and exercise rights without unlawful discrimination.
To submit a privacy request, email support@stepdadnation.com.
Please include enough information for us to identify the request and reasonably verify your identity. We may request additional information where reasonably necessary to verify a request and protect personal information from unauthorized disclosure.
Where applicable law provides an appeal right, you may appeal a denied privacy request by replying to our decision or emailing the address above and stating that you are submitting a privacy appeal.
8. Browser and Cookie Choices
Depending on the technologies active on the website, you may be able to manage non-essential cookies through a cookie-preference tool or browser settings.
You may also use controls made available by individual providers.
Where applicable law requires recognition of a browser-based opt-out preference signal and our systems receive a legally valid signal, we will process that signal as required by applicable law.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to fulfill purchases; maintain transaction records; provide customer support; administer refunds; maintain tax and accounting records; prevent fraud; enforce agreements; comply with legal obligations; and resolve disputes.
Different categories of information may be retained for different periods.
Marketing information may generally be retained until you unsubscribe or we otherwise remove it, subject to records we may maintain to honor your opt-out.
We may retain limited information where necessary to document a transaction, comply with law, prevent fraud, or establish, exercise, or defend legal claims.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information appropriate to the nature of the information we process.
No method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
11. Children's Privacy
The StepDad Nation website and products are intended for adults aged 18 and older.
We do not knowingly collect personal information directly from children through the Services.
We also ask customers not to submit sensitive or identifying information about children through customer-support communications unless genuinely necessary to address a specific support issue.
If we learn that we have collected personal information directly from a minor in circumstances where we should not have done so, we will take reasonable steps to delete it.
12. Sensitive Family Information
StepDad Nation currently does not provide a feature requiring customers to submit detailed information regarding children; family disputes; custody matters; mental-health conditions; medical information; abuse; sexual activity; criminal history; or other sensitive family circumstances.
Please do not send this type of information to us unless it is genuinely necessary for a specific customer-service or legal matter.
The products themselves are general educational resources and do not require you to disclose personal family information in order to purchase or use them.
13. Third-Party Websites and Services
The website may link to or interact with services operated by third parties. Those services maintain their own privacy practices.
We encourage you to review the privacy policies of relevant third-party providers, particularly payment, advertising, analytics, and email providers.
14. Do Not Track
Some browsers transmit 'Do Not Track' signals.
Because no single universal industry standard governs all Do Not Track signals, our website may not respond to every such signal.
This does not affect any obligation we may have to recognize legally required opt-out preference signals under applicable privacy law.
15. U.S.-Only Services
StepDad Nation currently markets and sells its digital products to customers in the United States.
Our service providers may process information in various locations where they operate, subject to their own legal and contractual requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices; new technologies or service providers; new products; legal or regulatory developments; or operational changes.
The updated version will display a revised effective or 'last updated' date.
If a change is material, we may provide additional notice where appropriate or legally required.
17. Contact Us
For questions, privacy requests, or concerns regarding this Privacy Policy, contact:
MEMBER ACE LLC d/b/a StepDad Nation
Mailing Address: PO Box 4354, Wichita Falls, TX 76308, United States
Website: stepdadnation.com
Email: support@stepdadnation.com
© 2026 MEMBER ACE LLC d/b/a StepDad Nation. All rights reserved.